Our other hotel: Sea Lion Hotel, Pulau Ketam

Terms & Conditions

  1. Check-in time is 2 p.m. Latest Check-out time is noon..
  2. Deposit and full payment of room charge must be settled upon check-In.
  3. All incidental charges like IDD charges must be settled immediately .
  4. The room key card is kept by the guest with Hotel Passport during staying. Any damage and loss will be subject to a fine @ RM 20 EACH CARD.
  5. Keep the Hotel Premises clean. No article billed on the wall is allowed.
  6. Guests must take good care of their own belongings. The Management will not be held responsible for any loss or damage incurred.
  7. No prohibited articles, flammable articles or commercial goods are allowed to be stored inside the room.
  8. No heavy trunks or anything as deemed inappropriate by the Management should be stored in the room.
  9. Please do not take away the guest room items as souvenirs. Otherwise, the charge will be added onto guest’s Hotel bill.
  10. In case of violation of the above regulations or any misconduct as deemed to cause others’ inconvenience or discomfort, the Management reserves the right to ask the guest to leave.
  11. If any abandoned luggage or lost and found items are not claimed by the guest after a maximum storage period of 90 calendar days, the Management has the right to dispose of these items.
  12. No pets & No plants are allowed on the Hotel premises.
  13. No gambling of any kind or unlawful behaviour is permitted.
  14. Keep silence on the Hotel premises.
  15. No hanging of clothes or other articles outside the windows is allowed.
  16. No changing of rooms or transfer of rooms is allowed without the permission of the Front Desk.
  17. Guests are held responsible for any damage done to the furniture / decoration or other facilities insides the rooms.
  18. All electric appliances should be switched off and the windows should be closed when guests go out.
  19. No electric appliance and furniture is to be installed inside the room without the permission of the Management.
  20. Our staff may check the room from time to time.
  21. The Management reserves the right to alter or amend the above regulations without any notice. In case of any query, please contact the Front Desk.